Shipping policy

We currently ship within the United States.

Processing Time

Orders are typically processed within 2–5 business days.

During launches, holidays, or promotions, processing may take a little longer.

Once your order ships, you'll receive a confirmation email with tracking information.

Shipping times vary depending on your location and selected shipping method.

Please double-check your shipping information before placing your order.

XXTRA is not responsible for delays or lost packages due to incorrect addresses entered by the customer.

Once a package has been marked as delivered by the shipping carrier, XXTRA is not responsible for lost or stolen packages.

Please contact the carrier directly if you experience delivery issues.