Privacy policy
Effective Date: July 2026
At XXTRA, protecting your privacy is important to us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase.
Information We Collect
We may collect:
- Name
- Email address
- Phone number
- Shipping and billing addresses
- Payment information (processed securely by Shopify and our payment providers)
- Purchase history
- Website browsing activity
- Device and browser information
How We Use Your Information
We use your information to:
- Process and fulfill orders
- Send shipping updates
- Provide customer support
- Improve our website and customer experience
- Prevent fraud
- Send marketing emails and SMS messages when you've opted in
Marketing Communications
If you subscribe, you may receive promotional emails and text messages from XXTRA.
You can unsubscribe from emails at any time using the link provided in each email.
To stop receiving text messages, reply STOP.
Reply HELP for assistance.
Message and data rates may apply.
Consent is not a condition of purchase.
Sharing Information
We only share information with trusted partners that help operate our business, including:
- Shopify
- Payment processors
- Shipping carriers
- Email and SMS marketing providers
We never sell your personal information.
Security
We use industry-standard security measures to protect your information, but no method of electronic storage or transmission is 100% secure.
Contact
Questions?